Lock Industries will happily assist customers who wish to return or exchange goods purchased from our store.

  • All returns must be in saleable condition and with original packaging.
  • Proof of purchase must be provided.
  • Due to the varying nature of products, refunds will be dealt with on a case by case basis.
  • We can provide an Exchange for other goods.

You do not have the right to return a product when:

  • You change your mind.
  • You find the product cheaper elsewhere.
  • The product was sold as a clearance or reduced item.
  • You damaged the product by misusing it.
  • The product has developed problems due to wear and tear.

The price displayed for products on the website represents the full price including GST, but does not include postage/delivery charges which will depend on the destination.
Please note that shipping and handling rates are calculated based upon your location and the size/weight of your order.

We make every effort to ensure that product descriptions on our Website are accurate. However some inaccuracies may occur.
Lock Industries may make changes in the products described, and to other content of the website, at any time without notice.

Product image(s) are for illustration purposes only. Actual product may vary.

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